Orders are received in writing via the Internet by completing and dispatching the relevant Order Form. Your order is considered to be received once you receive an order status update via email. During the processing of each order, the stock availability of the products you ordered is confirmed again. If the availability or delivery time differs from the one posted on the product page, you will receive a relevant update, either by telephone or by e-mail, at the address declared during registration

You need to review the Order View and notify us (at the latest within 2 hours of the time of receipt of an order completion email) by telephone or in writing of any error or change you wish

Before submitting the Order Form, please be aware of the following

The listed prices of the various products printed on the pages of the e-shop www. includes the legal VAT of 24% . Various product offers may be valid until stocks run out. In the case of small / limited stock availability of a product that has come to offer, the online store maintains a reasonable right that the relevant orders are performed on the basis of satisfaction of as many customers as possible, ie orders registered by different / separate users

Our company is trying to provide high quality services every day. The online store https: // www. as part of good faith, is not responsible or liable for any errors in features, photos and product prices posted on the site   www. jewlerynassos . com and can not ensure that there will be no errors of any cause when importing and / or updating the features and / or price of a product. In the context of good faith and your own protection, please note that if you find that a product is offered at an abnormally low or high price compared to its market value but is also described with unusual features before proceeding with ordering to contact customer service . The online store allows the user to order products available through the online store and pick up products through the available shipping methods. In particular, the customer may choose through the online store the product (s) he / she wishes, as well as how they are sent and paid.In the event that a user discovers that a user is abusively able to make a payment by means of a cash on delivery (eg repeated ordering of items through the e-shop and not receiving them etc.), the latter may refuse and deny the order of that user through the pickup facility. Each package delivery where the payment will be made through a card or deposit with the Bank is Free of charge regardless of the amount as well as any refund. Each package shipment where the payment will be made through a Repayment of up to EUR 150 per charge is EUR 3. Each package delivery where the payment will be made through Cash on Delivery and the amount is over 150 Euros is Free It should be noted that for special constructions, marquee modifications, grooming or ringing, carving, repairs etc. no returns


You can return a product and pay you the price if you communicate to us in writing through the contact form or by telephone by calling the Customer Service Department on the phone free of charge from your fixed decision within 14 calendar days of receipt of the product by you or by a third party part to indicate. If you order a batch of products, the deadline starts when you receive the last product or the delivery of the product in the case of periodic services. Finally, in the case of the purchase of digital content which is not stored on a stable basis, from the date of conclusion of the contract. By exercising your withdrawal, you are required to return the product to us in the best possible condition to which you have been delivered or to provide us with clear and undisputed evidence that you have sent it within 14 calendar days of exercising your right of withdrawal from you within the same deadline we are obliged to refund any amounts you have paid us. In any case, the products you wish to return must be accompanied by the necessary legalization documents and receipts. Return shipping costs are not covered by Nassos jewelry and charge the customer. Money-backed items do not include initial shipping costs to you if they exceed the cost of universal postal service. You are not entitled to a withdrawal in the cases of Article 3l of Law 2.251 / 94 and in any other case provided for by law or by this Act in accordance with the law. Indicatively, you are not entitled to withdraw products such as headphones, plasticine for hygienic purposes, the supply of sealed audio recordings or sealed video recordings or sealed computer software that have been unsealed after delivery and supply of digital content not supplied on a physical medium if performance has begun with the prior express consent of the consumer and the confirmation on his part that he thereby loses the right to withdraw

order cancellation

You can cancel your order at any stage of completion by contacting the service department or by sending an e-mail to


We inform you that most products are delivered in their packaging because they have to be protected during transport to reach your hands and reduce the volume for easier transportation. For your better service, you will find assembly instructions in the product packages and in most products we also provide the necessary tools you may need. For any questions, please contact our service department


Unless otherwise stated, our company will provide you with the manufacturer’s factory warranty for the products contained in the relevant section of the site …


Our company is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the company’s fault or due to force majeure and will be entitled to an extension of the execution time. Indicative examples include strikes, terrorist acts, war, supplier / transfer / production problems, exchange rate fluctuations, government or legislative acts and natural disasters. If such incidents last for more than 2 months, this Convention may be terminated by any party without compensation


The company reserves the right to modify or renew the terms and conditions of transactions. Modification or renewal will apply once the current text is updated for any change. If any part of this Convention is found to be invalid or unenforceable by a court order, the rest of the Convention will continue to be valid. The company may conclude an agreement for the assignment of its obligations to an appropriate third party. Otherwise, no party will be entitled to assign or transfer its rights or obligations


This Convention shall be governed by European and Greek law, in particular the instruments governing issues relating to electronic commerce, distance selling and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Athens